This documentation always describes the latest published version.
Symptom: The consent dialog does not appear in the storefront.
Check:
bin/console cache:clear)Solution: Activate the plugin for the sales channel and clear the cache. If the dialog does not show individual services, see the next section.
Symptom: A service you created is not displayed in the consent dialog.
Check:
Solution: Select the desired sales channels in the service and save.
Symptom: Title and description of a service always appear in German, even in the English storefront.
Check:
Solution: If the fields are empty, enter the texts in the English language version and save.
Symptom: The category headings appear in the fallback language instead of e.g. French or Spanish.
Solution:
mmd-klaro.purposes.Symptom: A self-created link with #mmd-klaro-cookie-settings does not open Klaro and just navigates to the target URL.
Check:
#mmd-klaro-cookie-settings?bin/console cache:clear)Solution: Correct the target URL or activate the plugin for the sales channel.
Symptom: After the user accepts, Google keys such as analytics_storage stay denied.
Check:
Solution: Set the category of the Google service correctly. Services in the categories Security and Other have no Consent Mode counterpart.
contextualConsentOnly is passed through to Klaro, but the admin form of a service offers no field for it. It can only be set through the API.