osTicket Plugins
FAQ for osTicket Plugins by Markus Michalski
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demo.markus-michalski.net →Available Plugins
Click on a plugin to view detailed documentation
API Endpoints
Extends osTicket's REST API with powerful endpoints for advanced ticket management.
API Key Wildcard Plugin
Provides a separate API endpoint (/api/wildcard.php) that allows API keys with IP address 0.0.0.0 to accept requests from any IP address.
Custom CSS Loader
Automatically loads custom CSS files for osTicket's Staff Panel and Client Portal based on filename patterns.
Markdown Support
Adds Markdown formatting support to osTicket 1.18.x ticket threads.
Priority Icons
Replaces priority text labels with visual color-coded icons in osTicket's Staff Panel with configurable colors and styles.
Subticket Manager
The Subticket Manager plugin transforms osTicket's hidden parent/child ticket infrastructure into a fully functional, user-friendly feature.
Tab Swap
Swaps the order of Reply and Internal Note tabs in the osTicket ticket detail view, making Internal Note the default active tab instead of Reply.
Plugin Update Checker
Checks GitHub for available updates of installed osTicket plugins and shows update badges directly in the plugin list.