Tab Swap: Configuration
Configuring Tab Swap: the Enable Tab Swap option (default: on) and the read-only Installed Version field that the plugin maintains itself.
Tab Swap: Configuration
Open the configuration in the admin panel under Manage > Plugins via the plugin Tab Swap. The field labels appear in English in the default language.
Fields
| Field | Type | Default | Effect |
|---|---|---|---|
| Enable Tab Swap | Checkbox | on | Turns the tab swap on or off. When off, the plugin does not connect to the object.view signal and outputs no script. |
| Installed Version | Text field, read-only | empty | The plugin writes the version from plugin.php here itself. You do not change this field. |
The option's description in the admin panel reads: When enabled, the Reply and Internal Note tabs will be swapped, making Internal Note the default active tab in ticket view.
Notes
- The option applies to all agents at once. There is no setting per agent, department or ticket.
- The plugin has no further settings. Which tab is active after the swap is fixed: Internal Note.
- After saving, the change takes effect the next time a ticket view is loaded.